FAQs
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1) What sizes are available for your clothing?
We offer a wide range of sizes to accommodate different body types. If you have specific questions about sizing, feel free to contact our customer support team.
2) How do I care for the clothing items?
Most of our clothing items are designed to be easy to care for. We recommend machine washing on a gentle cycle and air drying to maintain fabric quality and colors. Specific care instructions are provided on each product page.
3) Are the materials used in your products sustainably sourced?
Yes, we prioritize sustainability in our sourcing practices. Our materials are carefully chosen to minimize environmental impact while ensuring durability and style. Check our product descriptions for more information on material sourcing.
4) Can I return or exchange an item if it doesn’t fit?
Absolutely! We have a hassle-free return and exchange policy. If you’re not satisfied with your purchase or if the fit isn’t quite right, you can initiate a return or exchange within 30 days of receiving your item.
5) What makes your designs unique?
Our designs are inspired by global trends and unique aesthetics, from Japanese-inspired wide-leg pants to ancient fantasy-style hoodies. Each piece is crafted to stand out with its distinct, fashion-forward style.
6) Do you offer international shipping?
No. At the moment, we are shipping our products within the USA only!
7) Are there any special discounts or promotions?
We regularly offer promotions and discounts. Sign up for our newsletter to stay updated on the latest deals, new arrivals, and exclusive discounts for our subscribers.
8) What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, and American Express, as well as PayPal, Apple Pay, and Google Pay for quick and secure checkout.
9) Do you offer gift cards?
No! we do not offer digital gift cards at the moment.
10) What should I do if I receive a damaged item?
If your item arrives damaged, please contact our customer support team as soon as possible. We’ll be happy to resolve the issue with a replacement or refund based on the circumstances.
11) Can I cancel or modify my order after placing it?
Yes, you can cancel or modify your order within a limited time frame after placing it. Contact our support team immediately if you need any changes, and we’ll do our best to accommodate your request.